Our goal is to help older adults live independently and with confidence. Lifeline is the original and the largest medical alert service provider with solutions to meet every individual need. Now, help or reassurance is available day or night. Choose from the following options:
HomeSafe Medical Alert System helps you maintain your independence in and around the home. HomeSafe quickly connects you to our response centre for 24/7 assistance with a simple push of your Lifeline help button.
Our industry-leading service provides an extra layer of protection. It can automatically call for help if a fall is detected, even if you can’t push the button yourself. It’s an excellent choice for those with a history, risk, or fear of falling.1
You’re always connected to our 24/7 Response Centres. With a push of your personal medical alert button you can get help when you need it. And if you have the AutoAlert feature it can automatically call for help if it detects a fall, even if you can’t push your button.1
One of our caring, trained Response Associates will quickly access your profile and evaluate your situation.
Lifeline will contact a neighbour, a loved one, a caregiver or emergency services—based on your preference—and will follow up to confirm that you received the help you needed.
You don’t always know when an accident might happen, but you can be prepared for one. A slip or fall can happen anywhere in your home, even in the middle of the night. With a press of a button, you are quickly connected to the Lifeline Response Centre and can speak to a live person. And remember, Lifeline is not just for falls! Not every call for help is an emergency. If you’re locked out of the house one night with no cell phone, we can even call a friend or family member to let you in.
If you live alone, Northern Health Lifeline can be there for you when your family can’t. You will feel a greater sense of security and peace of mind knowing that help is just a button push away.
For a little more than a dollar a day, much less than an assisted living facility or personal care home, Northern Health Lifeline helps you live on your own terms, in your own home, at an affordable price. The monthly monitoring fee can be paid by pre-authorized debit or by credit card….No contract, no added service or cancellation fees.
In a national survey, older adults reported that their greatest fear was losing their independence. Over 90% of older adults said they wanted to remain at home as long as possible. Northern Health Lifeline supports independent living and is simply another resource to help you age in place safely.
What is the difference between Northern Health Lifeline and other medical alert service providers?
We recommend that you compare two key areas: service delivery and product innovation.
Look for a provider who is local and will be there from the initial call until you no longer need the service. Our service is delivered by local representatives who personally install and maintain the equipment as needed for as long as you are on using Lifeline.
When comparing service fees, always check the terms of the agreement. Is the fee reduced because you have signed a two-year contract?
With Northern Health Lifeline there is no fixed contract, no service fees, and no hidden fees. We also:
Northern Health Lifeline is proud to provide Lifeline innovations like AutoAlert, which detects greater than 95% of falls.1 GoSafe is the only mobile help button with six locating technologies for busy and active seniors on the go. Plus, all our buttons are 100% waterproof. This means they can be worn in the bath or shower.
Also, all revenue from our local Lifeline program is reinvested into healthcare programs and services benefiting the Northern Health Region.
What questions should I ask when I am inquiring about a medical alarm service?
Always ask the following:
How do I know when I push my button I’ll get help?
Lifeline’s closed loop protocol means your alarm is NEVER closed until we know someone has arrived on site to provide you with help. Depending on the situation this can be a neighbour, caregiver, or EMS.
I want to place an order for installation. What are the next steps?
Call or email us and we’ll set up an appointment. We can usually set the service up quickly and around your schedule. Friends/loved ones are welcome!