Live Independently with Victoria Lifeline Medical Alert Service

Our personal response system lets you summon help 24 hours a day so you are never alone with Lifeline

Get the most widely adopted fall detection system in Manitoba

Special offer: Free Month of Service

Manitoba’s #1 medical alert service, Victoria Lifeline is trusted by thousands of people to help them live at home with confidence. Whether you need emergency assistance or help from a friend or family member, Victoria Lifeline is there for you when it matters most.

Lifeline Products

Our goal is to help older adults live independently and with confidence. Lifeline is the original and the largest medical alert service provider with solutions to meet every individual need. Now, help or reassurance is available day or night. See which of our product offerings best suits your lifestyle.

HomeSafeMedical Alert System

HomeSafe Medical Alert System helps you maintain your independence in and around the home. HomeSafe quickly connects you to our response centre for 24/7 assistance with a simple push of your Lifeline help button.

Features

24/7 Response Centres
Waterproof help button
Powerful coverage in or around your home
Choose pendant or wristband
Worry-free battery

HomeSafewith AutoAlert

Our industry-leading service provides an extra layer of protection. It can automatically call for help if a fall is detected, even if you can’t push the button yourself. It’s an excellent choice for those with a history, risk, or fear of falling. Note that AutoAlert does not detect 100% of falls.

Features

Fall detection technology
24/7 Response Centres
Waterproof Help Button
Powerful coverage in or around your home
Worry-free battery

On-the-Go: Mobile (GPS) Medical Alert System

On-the-Go is the new mobile personal emergency response system - designed for those that are looking for an easy-to-use system that can give a sense of confidence to continue to get out and live life to the fullest.

Features

Four locating technologies
Fall detection technology
Two-way voice communication
24/7 Response Centres
Water resistant button
Rechargeable battery

How It Works

1. Summon help

With a simple push of your Lifeline help button—tucked discreetly inside your clothes or worn outside—you’re connected to our response centre. If you have the AutoAlert option, it automatically provides access to help if you fall and can’t push your button.

2. Hear a reassuring voice

A caring Lifeline response associate will quickly access your personal profile and assess the situation.

3. Get located with On-the-go

With On-the-Go, Lifeline pinpoints your location your mobile pendant. It uses up to four advanced technologies to determine where you are.

4. Know help is on the way

Our response associate contacts a neighbour, loved one, or emergency services—based on your preferences—and will follow up to make sure help has arrived.

Benefits

Protection 24/7:

Accidents can happen anytime, anywhere in or outside of your home. With Lifeline, you can quickly connect to a live person with just a press of a button. You can also call for non-emergencies like being locked out of your house without a cell phone.

Peace of mind:

Lifeline can provide security and peace of mind, especially if you live alone. You'll have access to help 24/7 when your family can't be there.

Affordability:

Lifeline is an affordable way to live on your own terms in your own home. It costs a little over a dollar a day, with no contract, added service, or cancellation fees. You can pay through pre-authorized debit or credit card.

Independence:

Independence: Lifeline supports independent living, which over 90% of older adults want to maintain. It's a resource that helps you safely age in place.

Have questions or want to speak to a representative?

(204) 956-6777

Email Us

About Victoria Lifeline

Victoria Lifeline is a community service of the Victoria Hospital Foundation. It’s recommended by healthcare professionals and integrated into the healthcare system.
Proceeds from Lifeline are re-invested through the Foundation to advance healthcare in the hospital and community programs.
Over the last 35 years, Victoria Lifeline has helped over 50,000 people live safely and independently in their own homes.
We take pride in installing Lifeline in your home and providing free, ongoing service and local support. Additionally, we offer the option of curb-side pick-up or free delivery with telephone support for installation.
Our only focus is medical alarms and our Personal Response Associates are trained to work with seniors and provide reassurance. In 2022, 53% of alarms requiring assistance were resolved without calling EMS. Our associates were able to call neighbours or loved ones for assistance.
Our Subsidy Program offers reduced rates for the Lifeline service for those who qualify.

I woke up one morning in February and I just felt weird. My shoulder felt funny and the feeling was spreading down my arm. I called to cancel a dental appointment and told the receptionist why I wasn’t coming. I also told her I had Lifeline in case of emergencies. She said to me, “Well push your button!” So I did. The Response Centre answered right away and immediately sent an ambulance to my home. When I got to the hospital the doctor told me I had a life-threatening blood clot. He said had I not pressed my button when I did and got to the hospital so quickly, I would not be here today. Now I tell all my friends if you live alone, you have to get Lifeline. They even call me Mrs. Lifeline!

Joyce

Victoria Lifeline subscriber since 2007

Get the most widely adopted fall detection system in Manitoba

Special offer: Free Month of Service

Please fill out the form below if you’d like to take advantage of this promotion.

Contact Us

We are here to help you in any way we can. Please call and speak to one of our caring, knowledgeable Client Service Representatives if you have any questions or you’re ready to get started.

Victoria Lifeline
Unit #1, 756 Pembina Highway
Winnipeg, Manitoba
R3M 2M7

(204) 956-6777

Get In Touch

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