Philips Lifeline Victoria Lifeline

Live Independently with Victoria Lifeline Medical Alert Service

Our personal response system lets you summon help 24 hours a day so you are never alone with Lifeline

Get the most widely adopted fall detection system in Manitoba

Special Offer: Free Month of Service

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Manitoba’s #1 medical alert service, Victoria Lifeline is trusted by thousands of people to help them live at home with confidence. Whether you need emergency assistance or help from a friend or family member, Victoria Lifeline is there for you when it matters most.

Lifeline Products

Our goal is to help older adults live independently and with confidence. Philips Lifeline is the original and the largest medical alert service provider with solutions to meet every individual need. Now, help or reassurance is available day or night. Choose from the following options:

HomeSafe<br/>Medical Alert System

HomeSafe
Medical Alert System

HomeSafe Medical Alert System helps you maintain your independence in and around the home. HomeSafe quickly connects you to our response centre for 24/7 assistance with a simple push of your Lifeline help button.

HomeSafe<br/>Medical Alert System

Features

  • 24/7 Response Centres
  • Waterproof help button
  • Powerful coverage in or around your home
  • Choose pendant or wristband
  • Worry-free battery
HomeSafe<br/>with AutoAlert

HomeSafe
with AutoAlert

Our industry-leading service provides an extra layer of protection. It can automatically call for help if a fall is detected, even if you can’t push the button yourself. It’s an excellent choice for those with a history, risk, or fear of falling.

HomeSafe<br/>with AutoAlert

Features

  • Fall detection technology
  • 24/7 Response Centres
  • Waterproof Help Button
  • Powerful coverage in or around your home
  • Worry-free battery
GoSafe: Mobile (GPS) Medical Alert System

GoSafe: Mobile (GPS) Medical Alert System

GoSafe is the new mobile personal emergency response system - designed for those that are looking for an easy-to-use system that can give a sense of confidence to continue to get out and live life to the fullest.

GoSafe: Mobile (GPS) Medical Alert System

Features

  • Six locating technologies
  • Fall detection technology
  • Two-way voice communication
  • 24/7 Response Centres
  • Waterproof Help Button
  • Rechargeable battery

How It Works

1. Summon help

With a simple push of your Philips Lifeline help button—tucked discreetly inside your clothes or worn outside—you’re connected to our response centre. If you have the AutoAlert option, it automatically provides access to help if you fall and can’t push your button.

2. Hear a reassuring voice

A caring Philips Lifeline response associate will quickly access your personal profile and assess the situation.

3. Get located with GoSafe

Lifeline pinpoints your location through the communicator or your mobile pendant. GoSafe uses up to six advanced technologies to determine where you are.

4. Know help is on the way

Our response associate contacts a neighbour, loved one, or emergency services—based on your preferences—and will follow up to make sure help has arrived.

Benefits

Protection 24/7:

You don’t always know when an accident might happen, but you can be prepared for one. A slip or fall can happen anywhere in your home, even in the middle of the night. With a press of a button, you are quickly connected to the Philips Lifeline Response Centre and can speak to a live person. And remember, Lifeline is not just for falls! Not every call for help is an emergency. If you’re locked out of the house one night with no cell phone, we can even call a friend or family member to let you in.

Peace of mind:

If you live alone, Victoria Lifeline can be there for you when your family can’t. You will feel a greater sense of security and peace of mind knowing that help is just a button push away.

Affordability:

For a little more than a dollar a day, much less than an assisted living facility or personal care home, Victoria Lifeline helps you live on your own terms, in your own home, at an affordable price. The monthly monitoring fee can be paid by pre-authorized debit or by credit card….No contract, no added service or cancellation fees.

Independence:

In a national survey, older adults reported that their greatest fear was losing their independence. Over 90% of older adults said they wanted to remain at home as long as possible. Victoria Lifeline supports independent living and is simply another resource to help you age in place safely.

Have questions or want to speak to a representative?

About Victoria Lifeline

  • Victoria Lifeline is a community service of the Victoria General Hospital Foundation, integrated into the healthcare system and recommended by the professionals you trust.
  • All proceeds from our Lifeline program are dedicated to advancing health care in the hospital and through innovative community programs.
  • Victoria Lifeline has been helping Manitobans lead safe and independent lives for over 30 years! Since 1988, we’ve helped over 40,000 people live with dignity and confidence in their own homes.
  • Get Lifeline delivered to your door with professionally guided installation and setup.
  • Our only focus is medical alarms and our highly trained Lifeline Personal Response Associates are trained to the sensitivities of working with seniors and can provide reassurance if needed.
  • In 2018, 35% of the alarms we responded to did not require EMS. Our Personal Response Associates were able to call neighbours or loved ones to provide assistance. (Source: Philips Lifeline data for Victoria Lifeline from January 1, 2018 to December 31, 2018).
  • Our Subsidy Program provides the Lifeline service to clients at a reduced rate, so everyone has access to this potentially life-saving service regardless of income.
  • Through our proud partnership with Philips Lifeline, we have access to their state-of-the art product line and innovative equipment like the award winning fall detection button, the AutoAlert. AutoAlert detects over 95%* of falls which is a very high industry standard.

Get the most widely adopted fall detection system in Manitoba

Special Offer: Free Month of Service

  • I woke up one morning in February and I just felt weird. My shoulder felt funny and the feeling was spreading down my arm. I called to cancel a dental appointment and told the receptionist why I wasn’t coming. I also told her I had Lifeline in case of emergencies. She said to me, “Well push your button!” So I did. The Response Centre answered right away and immediately sent an ambulance to my home. When I got to the hospital the doctor told me I had a life-threatening blood clot. He said had I not pressed my button when I did and got to the hospital so quickly, I would not be here today. Now I tell all my friends if you live alone, you have to get Lifeline. They even call me Mrs. Lifeline!

    Joyce

    Victoria Lifeline subscriber since 2007

Get the most widely adopted fall detection system in Manitoba

Special Offer: Free Month of Service

Please fill out the form below if you’d like to take advantage of this promotion.

Contact Us

We are here to help you in any way we can. Please call and speak to one of our caring, knowledgeable Client Service Representatives if you have any questions or you’re ready to get started.

Victoria Lifeline
Unit #1, 756 Pembina Highway
Winnipeg, Manitoba
R3M 2M7

(204) 956-6777

Get In Touch

Fill out the form below if you have any questions or comments.